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Manage

Client Submission Portal

A dedicated portal where clients upload receipts and see exactly what's been received and processed, so nobody has to ask "did you get it?"

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RCostsSalesReportsSuppliersTeam

Halewood Joinery Ltd

Costs (22)

Jonathan Heywood
Processed22Ready0Archived0Requires review3
Search by document...All ownersRelevantExportUpload
SupplierTotalVATDateCategory
Poundland-£37.75-£6.2915/04/2023Miscellaneous Expenses
Trade Body Fittings Ltd-£276.98-£46.1616/02/2023Equipment & Furniture
Travis Perkins-£133.88-£22.3121/03/2025Cleaning & Repairs
Screwfix-£149.98-03/11/2024Equipment & Furniture
Aldi Stores-£79.51-£0.3317/11/2022Miscellaneous Expenses

Manage stage

  • Accountant Review Dashboard
  • Client Submission Portal
  • Multi-User Access Control
  • Role-Based Permissions

The client submission portal gives each client a dedicated space to upload receipts and track what's been received, extracted, and approved, cutting down the back-and-forth of chasing receipts by email or WhatsApp. Clients see submission status in real time, so your team stops fielding "did you get my receipt?" questions.

Clients upload directly, no chasing required

The client logs into their portal and uploads a receipt or invoice directly, no email thread, no reminder message, and no waiting on the practice to prompt them.

RCostsSalesReportsSuppliersTeam

Halewood Joinery Ltd

Costs (22)

Jonathan Heywood
Processed22Ready0Archived0Requires review3
Search by document...All ownersRelevantExportUpload
SupplierTotalVATDateCategory
Poundland-£37.75-£6.2915/04/2023Miscellaneous Expenses
Trade Body Fittings Ltd-£276.98-£46.1616/02/2023Equipment & Furniture
Travis Perkins-£133.88-£22.3121/03/2025Cleaning & Repairs
Screwfix-£149.98-03/11/2024Equipment & Furniture
Aldi Stores-£79.51-£0.3317/11/2022Miscellaneous Expenses

Upload Documents

Choose how you want to upload documents

Separate filesIndividual files can be images or PDFsCombined PDFOnly PDF files with each page as a document

Status updates without anyone asking

As the receipt is extracted and reviewed, the client sees its status change in the portal, so a "has this been processed yet?" message becomes unnecessary.

Your submissions - Halewood Joinery Ltd
Submitted
2Processing
3Processed
Travis Perkins£133.88
Processing

The client can see where a receipt got to without emailing to ask.

Clients upload and track receipts, see what's been processed.

Submissions flow straight into normal review

Client-submitted receipts land in the accountant review dashboard alongside receipts from every other capture method, so the practice does not need a separate process to handle them.

Rowan & Vale Accountants/Selby Trade Supplies Ltd

Costs (101)

Alex Doyle
Processed101Ready1Archived0Requires review6
Search by document...All ownersRelevantExportUpload
SupplierTotalVATDateCategoryOwner
Travis Perkins-£133.88-£22.3121/03/2025Cleaning & RepairsAlex Doyle
Pennine Flooring Wholesale Ltd-£24.08-£4.0130/10/2024Equipment & FurnitureAlex Doyle
Motor Fuel Limited-£87.00-£14.5025/09/2024Fuel & MileageAlex Doyle
Asda-£10.50-22/07/2024Miscellaneous ExpensesAlex Doyle
Booker-£959.41-£149.5726/07/2022Miscellaneous ExpensesAlex Doyle
Citygate Cash & Carry Ltd-£80.69-30/09/2021Miscellaneous ExpensesAlex Doyle

A portal submission is just another row in the practice review queue.

Every client's portal stays private to them

A client cannot see another client's submissions or history, each portal shows only what belongs to that one account.

One portal per client - nothing shared

Rowan & Vale

practice view

Halewood Joinery

own portal only

Selby Trade Supplies

own portal only

Marden Print Co.

own portal only

A client only ever sees their own submissions, never another client's.

The problem it removes

Why practices need a dedicated client portal

Receipts scattered across WhatsApp, email, and paper folders make it hard to know what's been received. A single portal gives one place to check, cuts the repeated "did you get it?" questions, and means receipts arrive steadily instead of piling up as a backlog before deadlines.

No scattered channels

One portal replaces the mix of WhatsApp, email, and dropped-off paper a practice might otherwise be juggling.

No repeated status questions

Visible status means clients check for themselves instead of messaging the practice to confirm.

No month-end pile-up

Steady submission through the portal spreads receipt flow out, rather than concentrating it before a deadline.

Who it's for

Practices tired of chasing receipts

Clients with erratic submission habits

A visible portal gives structure to clients who otherwise send receipts in unpredictable bursts.

Practices managing many small clients

A self-service portal scales chasing-free submission across a large client base without extra admin per client.

Clients who want visibility

Some clients simply want to see their own submission history, the portal gives them that directly.

FAQs

Keep exploring the platform

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PreviousAccountant Review DashboardManage stage
NextMulti-User Access ControlManage stage

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FAQs

Questions about the client submission portal

Uploads land in the Accountant Review Dashboard, or read about giving your whole team access with Multi-User Access Control.

Do clients need to install anything to use the portal?

No. The client submission portal is accessed through a web browser, no app download required, though clients can also use the mobile app if preferred.

Can clients see whether their receipt has been processed?

Yes. The portal shows submission status so clients can check progress themselves rather than asking your team for an update.

Is the client portal included, or is it a paid add-on?

The client submission portal is part of the standard Receiptflow platform, included for every client on your account.

Can I still accept receipts by email or photo alongside the portal?

Yes. The portal is one of several capture methods, alongside email-in receipts and photo or upload capture, and all of them feed the same review dashboard.

Do different clients have separate, private portals?

Yes. Each client's submissions and history are kept within their own account, not visible to other clients on the practice.

Can a client upload on behalf of someone else in their business?

Access can be shared within a client's own account setup, contact support to discuss multi-person submission for a single client.

What happens if a client uploads the wrong document?

An incorrectly uploaded document is flagged during review, and can be removed or corrected before it affects the client's records.